We currently deliver to:
- Mainland Spain: Medicines and parapharmacy products.
- EEC countries: Only parapharmacy products. We dont send medicines outside Spain.
All medications are dispensed from Farmacia Escofet located in C/ Ourense 61, 32631 Sarreaus in Ourense (Spain).
Selling medicines will always be made from Farmacia Escofet with the intervention of a pharmacist, following personalized advice.
This advice will begin in each buying process and the customer can view the dialogue with the pharmaceutical accessing the details of the corresponding order within the My orders in our web. All this conversation with the pharmacist also will be sent to the client by email.
During the period of at least two years, will remain in the pharmacy records in computerized form of this conversation with all order data for inspection and control by the competent authorities.
Transporting medicines or parapharmacy products to the delivery address is performed by an express courier company that guarantees responsibility and confidentiality in their shipments.
In case of sending medicines the transport company is committed to deliver them within 24-48 hours (working days).
The customer may request a refund of the amount paid for the medicines or parapharmacy products purchased as well as the transport costs in the following cases: the delivery of an order is delayed 100% of delivery time indicated during the purchase process; delivering a package is wrong; or if he receive any medication or parapharmacy product in poor condition.
To ensure confidentiality all packages are packed in Farmacia Escofet in a way that nobody can not view the contents thereof. We use cardboard boxes, packing tape and bubble wrap envelopes so that the parcel arrives at destination in perfect condition.
SHIPPING COSTS
Shipping to Spain (mainland)
- Halcourier (Galicia) : 6,44 € (VAT included). FREE from 50 € of purchase in parapharmacy products (VAT included)*.
- GLS Economy: 8,35 € (VAT included). FREE from 60 € of purchase in parapharmacy products (VAT included)*.
- GLS: 8,93 € (VAT included). FREE from 70 € of purchase in parapharmacy products (VAT included)*.
- MRW URGENTE 19 : 8,95 € (VAT included). FREE from 70 € of purchase in parapharmacy products (VAT included)*.
- MRW URGENTE 14 : 9,95 € (VAT included).
* Not included products on offer.
International shipping
We dont send medicines outside Spain, only parapharmacy products.
Shipping costs will be shown to the customer once have registered the data of the delivery address, before formalizing the order.
No minimum order required.
Shipping costs include packaging, handling and shipping package.
No shipments and deliveries are made on saturdays, sundays or holidays.